Shipping Policy

INFORMATION

We pride ourselves on providing the highest level of service and care for your orders. Please note that all orders are subject to product availability. Items in your shopping cart are not pre-ordered and may be purchased by other customers until your order is confirmed.

DELIVERY TIME

Processing time: 1-3 business days (Monday – Friday)

Due to high demand, deliveries currently take approximately 7-15 business days. We apologize for any inconvenience. In addition, due to factors such as weather, natural disasters or strict procedures in some areas, your order may be delayed for a few days, please wait.

Emails will be sent to you if there are any updates on your order and you are requested to respond promptly. Therefore, please ensure that the email address you provide when placing your order is valid.

Note: Weekend orders will be processed the next business day

TRANSPORTATION COSTS

$6.99 per order.

SHIPPING METHODS

We offer standard shipping (USPS Ground Advantage) to ensure your order is delivered safely.

PRODUCT NOT AVAILABLE

If your order contains a product that is out of stock or unavailable, we will notify you immediately and refund you in accordance with our refund policy.

DAMAGED ITEMS

While we take every precaution to ensure your order arrives in pristine condition, we understand that accidents can happen during shipping. If you receive a damaged item, please contact us immediately at [email protected]. We will work quickly to resolve the issue and ensure your satisfaction

ACCURACY OF INFORMATION

You must ensure your delivery address is correct and complete

If your order has been shipped and you discover you have entered incorrect shipping information, please contact us immediately so the order can be processed.

However, in some cases the order cannot arrive at your address due to incorrect information you provided, we are not responsible for this package.

We strongly encourage you to check your payment and shipping information carefully before placing your order, as once we have processed and shipped your order, we cannot cancel or make any changes. for your order.

LOST ORDER

In case your order is lost, please contact the shipping company to quickly find and process it. We will also do our best to help you.

CONTACT US

Email: [email protected]

Address: 1321 Evergreen St, San Diego, CA 92106, US